Terms of Use

TERMS OF USE

General Provisions

Welcome to the official online platform of DEMARI.

These Terms of Use govern the use of the DEMARI website, the purchase of products, the placement of orders, and the relationship between DEMARI and the customer.

By using the website and placing an order, the customer confirms that they have read and agree to these Terms of Use.

Use of the Website

The customer must use the website only for lawful purposes and must not engage in any activity that may harm the interests of DEMARI, other customers, or its partners.

The following activities are prohibited:

• Providing false or misleading information;

• Unauthorized interference with the operation of the website;

• Unauthorized copying or use of website content;

• Attempting to damage the website or its functionality;

• Any unlawful activity.

Products and Prices

DEMARI is a multi-brand online platform offering products from various international brands.

Product descriptions, photographs, prices, and availability may be changed or updated from time to time.

DEMARI reserves the right to change product prices, assortment, and promotional terms. Such changes will not apply to orders that have already been confirmed, except where otherwise required by applicable law.

Order Placement

Customers may place orders through the procedures available on the website.

An order becomes effective after it has been successfully placed and payment has been confirmed.

If an ordered product is no longer available or another significant issue arises, DEMARI will contact the customer and offer an appropriate solution, including cancellation of the order and, where applicable, a refund of the amount paid.

Payment

Payment may be made using the payment methods available on the website.

Payment transactions are processed through appropriate secure payment systems.

Before placing an order, the customer should review the final order amount and the available payment conditions.

Delivery

Delivery terms, available regions, delivery times, costs, and other relevant information are provided on a separate page:

Delivery & Returns

The customer is required to review these terms before placing an order.

If any delivery restrictions apply to a particular order, the customer will be informed during the order placement process.

Product Returns and Refunds

The terms and conditions for product returns and refunds are set out on the separate Delivery & Returns page and are governed by applicable Georgian law.

In the case of distance contracts, the customer's statutory rights are protected under the Law of Georgia on the Protection of Consumer Rights. Where provided by law, the customer may have the right to withdraw from a distance contract within 14 calendar days, subject to applicable exceptions.

Intellectual Property

The logo, branding, design, texts, photographs, graphic elements, and other materials displayed on the website are the intellectual property of DEMARI or the respective authorized parties, except for materials that DEMARI is legally authorized to use.

Copying, distributing, modifying, or commercially using such materials without the appropriate authorization is prohibited.

Limitation of Liability

DEMARI is responsible within the limits established by applicable Georgian law.

DEMARI shall not be liable for interruptions caused by third-party services, technical failures, internet connection problems, or other circumstances beyond DEMARI's reasonable control.

This provision does not limit any consumer rights that cannot legally be restricted.

Applicable Law

These Terms of Use are governed by the laws of Georgia.

Any dispute shall be resolved in accordance with the applicable laws of Georgia.

Changes to These Terms

DEMARI reserves the right to update or amend these Terms of Use when necessary.

The updated version will be published on the website and, to the extent permitted by law, will become effective upon publication.

Contact Information

If you have any questions regarding these Terms of Use, please contact us:

E-mail: info@demari.com.ge

Website:

demari.com.ge

Last updated: August 12, 2026